1111bej FAQ — Common Questions & Detailed Answers

Signing up at 1111bej is quick and straightforward — the whole process takes just 3–5 minutes. Here's what you'll need:

• Mobile Number: An active Bangladeshi number (required for OTP verification).
• Full Name: Your real name (matching your NID makes withdrawals easier later on).
• Date of Birth: You must be at least 18 years of age.
• Password: At least 8 characters — use a mix of letters and numbers.
• Referral Code: Optional, but you'll receive an extra bonus if you provide one.

No NID or documents are required at registration. However, a one-time KYC verification is needed before your first withdrawal — simply upload your NID and a selfie, and verification is completed within 1–2 hours. You won't need to do it again after that.

To register, Go Here।

Payment timing varies depending on the prize amount and type:

• Standard betting wins (৳1 – ৳50,000): Instant — credited to your balance as soon as you win.
• Mid-Range Prizes (৳50,001 – ৳5,00,000): Within 1–4 hours after verification.
• Large wins & jackpots (over ৳5,00,001): Within a maximum of 24–48 hours, including security verification.
• Lottery Prizes: Within 6 hours of the draw result being announced.
• Tournament Prizes: Within 24 hours of tournament completion.

For large wins, 1111bej may request additional identity verification as a security measure. This is a standard process done entirely for your protection. Once verification is complete, you will be notified via Live Chat and your payment will be sent.

If a prize hasn't arrived within the expected timeframe, contact us directly via live chat — our team will assist you immediately.

Enabling two-factor authentication (2FA) means that even if someone knows your password, they still can't log in — because every login requires a one-time OTP sent to your mobile. Here's how to set it up:

• Step 1: Log in and click the profile icon in the top-right corner.
• Step 2: Go to "Account Settings" or the "Security" section.
• Step 3: Find the "Two-Step Verification" or "2FA" option and click the "Enable" button.
• Step 4: A confirmation OTP will be sent to your registered mobile number — enter it to proceed.
• Step 5: 2FA will be successfully activated. From that point on, an OTP will be required at every login.

If 2FA is active, you'll receive an SMS alert whenever a login attempt is made from a new device. If your mobile number changes, contact support immediately to update your 2FA.

The process takes just 2 minutes — but significantly increases your account security.

Protecting our members' data and funds is 1111bej's top priority. Here's how we keep you secure:

• SSL 256-Bit Encryption: Every transaction and data exchange on your account takes place over an encrypted connection — no one can intercept it along the way.
• Data Storage: Your NID and personal information are stored in an encrypted database and used solely for KYC verification.
• No data shared with third parties: Your information is never sold or shared with advertisers or third parties.
• Fund Security: Member balances are held in a separate trust account — completely independent from the company's operational funds.
• Fraud Detection: If unusual login or transaction patterns are detected, an automated alert is sent out immediately.
• Regular Security Audits: Third-party security experts regularly audit our systems.

For more details, visit our Privacy Policy Read.

If a match is cancelled or suspended, bet settlement depends on when and how much of the match was played:

• Cancelled before kick-off: The full stake is refunded — no deductions.
• Cricket Test or ODI completed before the scheduled overs: If the minimum number of overs (typically 30 or 50 percent) has not been completed, the bet is cancelled and your stake is refunded.
• If a result is determined by the Duckworth-Lewis method after sufficient play: Bets are settled based on that official result.
• Football match cancelled before half-time: Refunded. If cancelled after half-time, some markets are settled and some are refunded — depending on the market type.
• If a suspended match is rescheduled: If play does not resume within 48 hours, the bet is cancelled and your funds are returned.

When a bet is cancelled, funds are typically returned to your account within 2–6 hours. For rules on specific markets, Terms & Conditions Available on the page.

1111bej strictly For users aged 18 and above for. No one under 18 may register or use the service.

Here's how we ensure this:

• Date of birth is verified at the time of registration.
• NID verification is carried out before your first withdrawal — if the date of birth on your NID shows you are under 18, your account will be suspended.
• A birth certificate or NID may be requested at any time if there is reasonable cause for suspicion.
• Registering with false information will result in permanent account closure and forfeiture of any balance.

For Parents: If you suspect your minor child is using 1111bej, please support@1111bej.best contact us. We'll investigate and take appropriate action. For more details, Responsible Gaming visit the page.